Gas fireplace service
Sweep & inspection
Caps & crowns
Flue relining
Masonry repairLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Why Tempe Homeowners Choose HeatShield Chimney Cleaning
We provide independent HeatShield chimney cleaning, inspection and repair service in Tempe, and the difference is diagnostic. A HeatShield ceramic liner is either bonded to the clay tile behind it or it isn’t, and telling the two apart takes scoping, tapping and reading how soot is shedding rather than guessing from the firebox. We work on HeatShield-relined flues across Tempe and we say plainly when a sound liner should be left alone.
A word on who we are: we are an independent HeatShield service provider. Tempe Chimney Sweep is not affiliated with, authorized by or endorsed by HeatShield, and we don’t sell the product. We sweep, inspect and repair flues that already carry a HeatShield ceramic lining, and we quote the work ourselves.
Our technicians have up to 9 years of experience reading flues in this city, from the ranch homes near the ASU campus to the tract housing off Southern. Call (866) 827-7102. We answer 24/7. Fast dispatch from 7am to 7pm, Sunday through Friday.
Why Trust Tempe Chimney Sweep for Your HeatShield Chimney Cleaning?
A cast-in-place ceramic lining isn’t clay tile, and it isn’t stainless. Treating it like either one is how people end up paying for a reline they didn’t need, or skipping a repair they did. Our technicians have up to 9 years of experience working on flues of every kind found in Tempe, and they know what a properly cured HeatShield surface sounds and looks like compared to one that’s starting to let go.
We also work with the stainless side of the trade every week. That matters here. When we scope a HeatShield flue, we’re not measuring it against a sales target for a new liner. We’re checking whether the ceramic bond is still intact, whether moisture is getting behind it, and whether the cap and crown are doing their job. If the HeatShield lining is sound, we’ll tell you so and point you at the cap, crown and flashing instead.
Where repair is needed, we use quality parts that fit HeatShield equipment – not generic substitutes that happen to be the right diameter. Our work is done to protect whatever warranty coverage your original installation carries, and we’ll walk you through what we’re doing and why before we start.
Styles & brands we work with
- Sweep & inspection
- Caps & crowns
- Flue relining
- Masonry repair
- Gas fireplace service
Common HeatShield Chimney Cleaning Problems We Fix in Tempe
HeatShield linings fail in predictable ways. Here’s what we actually find when we scope a HeatShield flue in Tempe, and what usually caused it.
- Delamination and flaking. The ceramic surface separates from the clay tile underneath, shedding flakes onto the firebox floor. This almost always traces back to prep: if the original tile wasn’t fully cleaned of soot and oil before the HeatShield pour cured, the bond never fully took. In Tempe’s older ranch homes, where flues sat unswept for years before a reline, this is the failure we see most.
- Hairline cracking at joints and transitions. After a decade of heating cycles and the wide temperature swings Tempe gets between a 105°F summer and a cool winter fire, small cracks open at liner joints and where the flue changes direction. These let moisture and combustion gas reach the tile behind the ceramic surface. Small now, but they widen.
- Liner separation in oversized flues. On a flue that was too wide to begin with, a marginal cast thickness can leave the lining sitting slightly off the wall. Tap it and you hear a hollow sound instead of a solid thud. That’s the tell, and it’s not something a brush alone will reveal.
- Misapplied coatings over gas logs and inserts. When a HeatShield coating goes onto a masonry flue above a gas log set without the right venting considerations, soot and condensation get trapped under the surface. You notice it as odor in the room and spalling on the exterior stack – the masonry breaking down from the inside out.
- Water intrusion from a failed cap or crown. Not a HeatShield failure exactly, but the most common reason a HeatShield lining starts to degrade. During monsoon season, wind-driven rain and dust blow straight into an uncapped flue. Once that moisture sits against the ceramic, the freeze-free but still-drying heat of summer bakes it in, and the lining starts to pit. A proper cap from Gelco, Famco or Olympia Chimney prevents most of it.
HeatShield Parts & Our Repair-vs-Replace Approach
There’s no consumer aftermarket for cast-in-place HeatShield ceramic liner. That single fact shapes every repair decision. You can’t buy a patch kit and expect it to hold. The only legitimate repair paths are a re-lining with the same ceramic system, a spot repair done properly with it, or – where the flue geometry no longer supports a cast – a stainless liner instead. We don’t claim to stock genuine HeatShield product, but we use quality parts engineered to fit HeatShield equipment and we won’t improvise a substitute.
Our repair-or-replace call comes from the inspection, not a sales script. If the ceramic is bonded, scoped clean and free of separation, we leave it and move to the crown, cap and flashing. If the bond is gone across the flue, patching over the top wastes money – the lining has to come out and be redone. Call (866) 827-7102 and we’ll explain which situation you’re in before anything gets quoted.
Our HeatShield Service Process – Step by Step
- 1
Diagnosis. A Level 2 inspection is the starting point on any HeatShield flue. We scope the full length, tap the liner to check for hollow separation, photograph the joints and transitions, and check the crown and cap for the water intrusion that usually started the problem.
- 2
Repair or install. Based on what the scope shows, we either spot-repair the ceramic, re-line the flue with the same system, or – where the geometry rules out a cast – move to a stainless liner. No work starts until you understand the findings.
- 3
Test. After any repair or re-lining, we re-scope and confirm the surface is sound, the joints are sealed and the draft is drawing correctly. You get the documentation, not just a verbal all-clear.
- 4
Warranty. We keep the work within what your original installation’s coverage allows, and we tell you what the repair means for that coverage going forward. Nothing gets done in a way that quietly voids it.
See the difference
Before
After
Before
After
Before
AfterHeatShield Products We Service & Install in Tempe
We work across the HeatShield product range used on Tempe flues. That includes the HeatShield Cerfractory Flue Sealant system – cast-in-place ceramic resurfacing applied to clay tile flues – as well as HeatShield with 3E or 5E additives applied over an insulated stainless liner. We service HeatShield-registered clay tile flues in the mid-century ranch and patio homes that define much of this city, and HeatShield coatings used in post-conversion gas and insert installations. Each of these carries its own inspection points, and we scope each one the same way: is the ceramic bonded, is it cracked, is moisture getting behind it.
We Also Service These Brands
We’re not a single-brand shop. Alongside HeatShield, we service DuraFlex flexible liner systems for both partial and full relining work, and we specify Gelco chimney caps and covers. We also source from Olympia Chimney, Famco and Copperfield. That range means the diagnosis is always about your flue – what it actually needs – rather than about steering you toward one brand’s product.
FAQs – HeatShield Chimney Cleaning Service in Tempe
No. We are an independent HeatShield service provider and are not affiliated with, authorized by or endorsed by HeatShield. We sweep, inspect and repair flues with HeatShield linings and quote our own work. If you need a HeatShield dealer or a warranty claim, go to the manufacturer directly.
Yes. We don’t stock or sell genuine HeatShield parts, but we use quality parts engineered to fit HeatShield equipment – caps, crowns and accessories matched to the flue, not generic hardware-store substitutes. When a flue needs a new cap, we specify from Gelco, Famco or Olympia Chimney so it’s built for the application.
Most HeatShield inspections and cleanings are completed in a single visit, and the scope afterwards tells you whether a repair is needed. A spot repair or re-lining takes longer and depends on the flue’s size and condition. Call (866) 827-7102 and we can give you a realistic timeline once we know what’s involved.
We service the HeatShield Cerfractory Flue Sealant system for cast-in-place ceramic resurfacing of clay tile, HeatShield with 3E or 5E additives applied over an insulated stainless liner, HeatShield-registered clay tile flues, and HeatShield coatings used in post-conversion gas and insert installations in Tempe.
It depends on how far the failure has spread. A localized area of delamination or a single cracked joint can sometimes be spot-repaired with the same ceramic system, but if the lining has separated from the tile across the flue, patching over the top wastes money and the whole liner needs redoing. The scope and tap test on a Level 2 inspection tell us which case you’re in. Call (866) 827-7102 and we’ll scope it before anyone quotes a reline.
Proper service shouldn’t void it, but the details depend on the terms of your original installation and the specific work being done. We keep repairs within what those terms allow and tell you upfront what a given repair means for your coverage. Call (866) 827-7102 with your installation paperwork and we’ll walk through it with you – estimates are free.
There’s no fixed price for HeatShield work because it depends on the flue’s condition and whether a repair is needed. We set the price per job with a written estimate after the inspection, and the estimate is free. Call (866) 827-7102 for an exact quote – we’ll scope the flue first so you’re paying for what it actually needs, not a guess.
Book Your HeatShield Service in Tempe, AZ
If your HeatShield flue hasn’t been scoped in a while, or you’re seeing soot flakes or hearing a hollow tap when it’s brushed, get it looked at before the season turns. Call (866) 827-7102 for a free estimate. We answer 24/7, and fast dispatch runs 7am to 7pm, Sunday through Friday.
Written by the team at Tempe Chimney Sweep.